Adaptive Training Foundation

with support from

Metasphere
&
betweenMD

Working together to deliver quantitative understanding of individual performance growth, with personalized sleep and stress solutions

Data-driven Tipping Point

We believe that health can be enhanced by adding quantitive data to current qualitative data

Onboarding Manual

To get the most out of your betweenMD

Sleep OS™ Insight

system, please download and read the following.

Sleep OS™ Suite

 

  • Sleep OSInsight

  • Sleep OS  Force R²

  • Sleep OS HYPNOS

Click to explore a library of

References of Interest

Solutions for:

    • Programs, Commands

    • Physicians, Mental Health Care Professionals

Measurement & outcomes-based Correlated Reporting

    • Multiple secure roles

    • Providing an OS for optimal sleep

Click the logo below to watch a short demonstration of our system.

Need Help?

If you have any questions regarding the mobile app or betweenMD web page, please contact us at the following:

[email protected].

FAQs

Where can I find set up instructions or information on how to troubleshoot the device?

Pointing your phone’s camera at the QR code on the box will take you to a web page (this one) for your device which includes, among other things, a Onboarding Manual, Demonstration Video, FAQs, Support information, and other information.

I can't seem to connect to my device. What can I do?
Click on Bluetooth on your phone

Turn it OFF

Now Turn it ON

Go back to the Biostrap app and see if your devices are getting connected

If it’s still not connecting then:

Exit the Biostrap app completely and then restart it and see if your devices are getting connected.

Or you can also try to:

Turn Bluetooth off on your phone

Turn your phone off

Turn your phone back on 

Turn Bluetooth back on 

Go back to the Biostrap App and see if your devices are getting connected

My device doesn't always seem to charge. What do I do?

Due to the charger form factor and how it sits on the charging cradle with the band on, please take a moment to correctly place the device on the charger and note that the white/blue charging light turns orange.  This indicates that the band is charging.  You will also note that the device will flash red a couple of times within several seconds of the start of charging.  Please make sure that the band is situated such that it does not fall or is knocked off the charger.

Where can I find out how much charge is left on the band's battery?

The way to tell the status of the battery is to touch the gear icon at the far bottom right in the app. This will display the device name and it’s charge level at the top left.

How long does the Biostrap Evo battery last?

The charge on a brand new Evo band may potentially last more than 24 hours but it depends on how frequently data is recorded, how frequently data is synced to your phone, and the distance between your band and your phone.

How long does it take to process my sleep information?

Processing time is noted on the app once a sync is complete. Generally it’s in minutes although it could be up to an hour or so depending on connectivity factors (including distance between the phone and Evo, and whether or not syncing was occuring in the background while you were sleeping). In general you should always ensure that the Biostrap app is open on your phone at night. Note this does NOT mean that the app has to be showing on your screen, it just need to be running in the background.

SleepOS Lead Submission

Clicking the button below will take you to a form with which you can convey more about your lead and how we can best serve you.

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